Privacy Policy
NorthAnchor Advisory Inc.
Effective Date: July 22, 2026
Last Reviewed: July 22, 2026
Introduction
NorthAnchor Advisory Inc. ("NorthAnchor", "we", "our", or "us") is committed to protecting the privacy of the individuals and organizations we serve.
This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit our websites, use our products and services, communicate with us, or otherwise interact with NorthAnchor.
Our privacy practices are designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
By using our websites, products, or services, you acknowledge the practices described in this Privacy Policy.
Accountability
NorthAnchor is responsible for the personal information under our control.
We maintain policies, procedures, and safeguards designed to ensure that personal information is collected, used, disclosed, retained, and protected in accordance with applicable privacy legislation.
Questions regarding this Privacy Policy or our privacy practices may be directed to our Privacy Office using the contact information provided at the end of this document.
Identifying Purposes
NorthAnchor collects personal information only for purposes that are reasonable and necessary to operate our business and provide our products and services.
These purposes may include:
Creating and managing customer accounts
Providing requested products and services
Responding to enquiries
Delivering customer support
Communicating important service information
Improving our websites and services
Maintaining the security of our systems
Meeting legal and regulatory obligations
Protecting our customers, employees, and business operations
Whenever reasonably possible, we identify the purpose for collecting personal information before or at the time it is collected.
Consent
Where required by law, NorthAnchor collects, uses, and discloses personal information with your knowledge and consent.
Consent may be express or implied depending on the nature of the information and the circumstances in which it is collected.
You may withdraw your consent at any time, subject to legal, contractual, or operational limitations. Withdrawal of consent may affect our ability to provide certain products or services.
Information We Collect
Depending on how you interact with NorthAnchor, we may collect the following categories of information.
Personal Information
Name
Email address
Telephone number
Mailing address
Organization name
Position or title
Information submitted through contact forms
Information voluntarily entered into our services
Documents or files you choose to upload or provide
Account Information
Where applicable, we may collect:
Username
Authentication information
Organization membership
User permissions
Account preferences
Technical Information
When you visit our websites or use our services, we may automatically collect:
IP address
Browser type and version
Device information
Operating system
Date and time of access
Pages visited
Referring website
Diagnostic and security information
Usage information necessary to maintain and improve our services
Limiting Collection
NorthAnchor limits the collection of personal information to what is reasonably necessary to fulfill the purposes identified in this Privacy Policy.
We do not collect personal information simply because it may be useful in the future.
How We Use Personal Information
We may use personal information to:
Provide products and services
Authenticate users
Respond to enquiries
Deliver customer support
Improve our products and websites
Monitor security
Prevent fraud or unauthorized access
Comply with legal obligations
Communicate important operational updates
NorthAnchor does not sell personal information.
NorthAnchor does not disclose personal information for third-party advertising purposes.
Data Ownership
Unless otherwise agreed in writing, information entered into NorthAnchor products remains the property of the individual or organization that provided it.
NorthAnchor processes and stores customer information solely for the purpose of providing the products and services requested by our customers.
Disclosure of Personal Information
NorthAnchor may disclose personal information only where appropriate, including:
To trusted service providers supporting our operations
To comply with legal requirements
To protect the rights, safety, or security of NorthAnchor or others
With your consent
Service providers acting on our behalf are required to protect personal information and may use it only for the services they provide to NorthAnchor.
International Processing
NorthAnchor stores customer information in Canada whenever practicable. To operate our services securely and reliably, certain supporting service providers—including content delivery, security, authentication, and transactional email providers—may process limited personal information outside Canada.
When information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access by courts, law enforcement agencies, or other government authorities. NorthAnchor selects service providers carefully and requires appropriate contractual, technical, and organizational safeguards to protect personal information.
Safeguards
NorthAnchor maintains reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we hold.
These safeguards include:
Encryption during transmission
Authentication controls
Role-based access permissions
Secure cloud infrastructure
Security monitoring
Regular backups
Ongoing maintenance and security improvements
While no security system can guarantee absolute protection, we continually review and improve our safeguards.
Accuracy
We take reasonable steps to ensure personal information is as accurate, complete, and current as necessary for the purposes for which it is used.
Individuals may request corrections where information is inaccurate or incomplete.
Retention
NorthAnchor retains personal information only for as long as reasonably necessary to:
Deliver requested products and services
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Protect legitimate business interests
When personal information is no longer required, it is securely deleted, destroyed, or anonymized where appropriate.
Individual Access
Subject to applicable law, individuals may request:
Access to their personal information
Correction of inaccurate information
Information regarding how their personal information has been used
Withdrawal of consent where applicable
NorthAnchor will respond to requests within the timeframes required by applicable law.
Artificial Intelligence
Where NorthAnchor products include AI-assisted functionality, those features are designed to support users and improve productivity.
Unless specifically stated otherwise for a particular product or service, customer information is not used to train publicly available artificial intelligence models.
Cookies
Our websites may use cookies and similar technologies to:
Maintain secure sessions
Remember user preferences
Improve website functionality
Understand website usage
Enhance security
Additional information is available in our Cookie Policy.
Age Requirements
NorthAnchor's products and services are intended for businesses, organizations, and individuals who are legally capable of entering into agreements. We do not knowingly collect personal information from children without appropriate consent where required by applicable law.
International Processing
NorthAnchor may use trusted third-party service providers to support the delivery of our websites, products, and services. As a result, personal information may be stored, processed, or accessed in jurisdictions outside of Canada.
When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is held, including lawful access by courts, law enforcement agencies, or other government authorities in accordance with applicable local laws.
NorthAnchor takes reasonable steps to ensure that any third-party service providers handling personal information on our behalf maintain safeguards appropriate to the sensitivity of the information and provide a level of protection consistent with applicable Canadian privacy legislation.
Changes to this Privacy Policy
NorthAnchor may update this Privacy Policy periodically to reflect changes in our business practices, products, services, or legal requirements.
The Effective Date at the beginning of this document indicates when this Privacy Policy was last revised.
Where appropriate, material changes will be communicated through our website or other suitable means.
Contact the Privacy Office
Questions, concerns, or requests relating to this Privacy Policy or our privacy practices may be directed to:
NorthAnchor Privacy Office
NorthAnchor Advisory Inc.
📧 privacy@northanchor.biz